...and then there's Maude!

I have changed my focus at work. I focus only on the people of my island. These are great people, and really the only people I trust in the office. While before I tried to add suggestions, throw out my thoughts, now I do not. I have our newest manager to thank for that. (Thanks, Maude for helping me develop an "I don't care" attitude!) And walking around turns out, that I am not the only one. This office can not be any more divided. Its like Europe, all the nations protecting their borders.

Here is an average meeting.

Maude: … and here I have a flow chart that we have created to help you handle these types of calls. I held a meeting with 3 other supervisors to develop this to help you. The meeting lasted almost 4 hours, but we did it. Anyone have any questions on this?

Mr. SomeAnyonePhonePerson (SAPP): This is what we already do.

Maude: Not everyone. We worked hard on this.

Ms. SAPP2: Uh yeah, we all do this already, even down to the backward smiley face symbol at the bottom. You could have asked anyone of us instead of having a long meeting.

Mr. SAPP: (-:

Maude: Remember today is the annual Christmas party from 11:30 to 12:30! Everyone be sure to be there, otherwise you do not get paid for that hour. I am sure it will be great fun!

Mr. SAPP: What? We are being bribed to go to the Christmas party? Are they afraid that no one will show up?

Ms. SAPP2: I wouldn’t.

Maude: Okay, that is all the issues I have. Anyone else have anything?

Mr. SAPP: I do. I have been getting calls about members not understanding the letter that was sent out concerning BluMonkeys. They are saying it is too confusing.

Maude: (looking at the clock) I have not heard that. I think its probably just you.

Mr. SAPP: I don’t think…

Maude: Ok, since no one has anything else…

Ms. SAPP2: Actually, I have the same problem.

Maude: Great! This is so much better having one meeting a week instead of two. We don’t waste time! Everyone go be happy on the phones today!

Mr. SAPP: Does anyone hear the words I am speaking?

It just is not worth it any more! We have gone from a great office to a so-so office. I do not like it.

Let’s change the focus. I am too cheery a person for this. The pointy headed boss will be back soon and all should go back to normal. Then maybe we can go back to being Canada and The US. and Puerto Rico. (Hi Maggie!)

Half heard quote of the week:

Lenny: Hey, I got about 5 pounds of chocolate in my pants.


Calls of the week:

Mr. INeedMyDrugs: My doctor says I can no longer get the drug Causesheartattack. Why not?
Me: Sir, Causesheartattack was taken off the market because it has been proven to cause heart attacks.
MR. INMD: I don’t care, I want my drug! If I do not get it I will call my lawyer!
Me: Sir, If I could get it for you, I would.

and my new favorite:

Mrs. OhIamSoPoor: I cannot afford to cover my husband on the health insurance anymore. The increase in cost next month of $12.53 does not leave me enough money to cover my car payment!
Me: Ok, ma’am, I will send you out the paper work. That poor man!

Have a great day, and be happy on the phones! -bear