Another, Half Heard Quote
Call Center Service Rep: (Talking to resource for help on a call) Yes, I have a member on the line. She is very upset because she has been a supervisor in a school cafeteria for 27 years.
Resource: Well, that sounds like more of a career choice problem, then our problem.
posted by Firebear at 1:28 PM
2 Comments:
LOL! I love it!
Pretty much all that people hear around my desk is "No, it's Dana. Not Jana, Xana or Anna. Dana. Day. Nuh. No, not Donna!"
Argh! People!
Great quote!
This one reminds me of when I'm roving. Today, I walked up to a banker who had a call to escalate. I asked her what the problem was.
Banker - This woman is mad because she got overdraft fees for these checks.
Me - So she spent money she doesn't have?
Banker - Yes.
Me - Okay, so the root of the problem is the fact she's an idiot. Got it. Go ahead and transfer the call.
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