Thursday, February 03, 2005

Another, Half Heard Quote

Call Center Service Rep: (Talking to resource for help on a call) Yes, I have a member on the line. She is very upset because she has been a supervisor in a school cafeteria for 27 years.

Resource: Well, that sounds like more of a career choice problem, then our problem.


Blogger CarpeDM said...

LOL! I love it!

Pretty much all that people hear around my desk is "No, it's Dana. Not Jana, Xana or Anna. Dana. Day. Nuh. No, not Donna!"

Argh! People!

10:08 PM  
Blogger brooksba said...

Great quote!

This one reminds me of when I'm roving. Today, I walked up to a banker who had a call to escalate. I asked her what the problem was.

Banker - This woman is mad because she got overdraft fees for these checks.

Me - So she spent money she doesn't have?

Banker - Yes.

Me - Okay, so the root of the problem is the fact she's an idiot. Got it. Go ahead and transfer the call.

1:08 AM  

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Desert Shield/storm vet. I am the one at work who comes up with the ideas on filling up those non-work hours. (ok, who is up for canoeing this weekend?) After several wrong turns, have finally found the love of my life.

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